Privacy Policy – NewTaxi & NewTaxi Driver
Last updated: December 3, 2024
This Privacy Policy describes how NewTaxi Ltd ("we", "our", or "us") collects, uses, and discloses your personal information when you use the NewTaxi or NewTaxi Driver mobile applications and website (https://newtaxi.newtaxi.co.il).
Contact Details:
Company: NewTaxi Ltd
Address: Bar Kochva 3, Bnei Brak, Israel
Email: hello@newtaxi.co.il
Phone: +972-73-751-4949
We may collect and process the following types of personal information:
Personal Identifiers: Full name, phone number, email, address
Location Data: Real-time GPS (for ride matching and navigation)
Usage Data: Device IP address, device type, browser type, app interaction data
Driver-Specific Data: Driver's license, vehicle documents, profile photo
Account Access: Login credentials, OTP codes, social media login data
Cookies and Tracking: Session cookies, preferences, web analytics
We use personal data for the following purposes:
To provide and improve our ride-hailing service
To authenticate users and drivers
To send ride updates and push notifications
To support and respond to inquiries
To ensure safety and prevent fraud
To process payments (via integrated providers)
To personalize user experience (e.g. language, preferences)
We may use third-party tools and services, such as:
Firebase (authentication, analytics, crash reporting)
Google Maps (location tracking)
OneSignal (push notifications)
Payment providers (Stripe, PayPal, etc.)
Social logins (Google, Facebook, Apple)
These services may collect and store data according to their own privacy policies.
We retain personal information only for as long as needed to:
Provide and improve our services
Fulfill legal and regulatory obligations
Resolve disputes and enforce policies
Under applicable laws, you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to certain uses of your data
You may update or delete your data via your account settings or by contacting us.
We use appropriate security measures (including encryption and access control) to protect your data. However, no online service is completely secure, and we encourage you to keep your credentials private.
Our service is not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data immediately.
We may update this Privacy Policy occasionally. Updates will be posted on this page, and you will be notified via app notification or email if the changes are significant.
If you have any questions or requests related to privacy, please contact:
Email: hello@newtaxi.co.il
Address: Bar Kochva 4, Bnei Brak, Israel
Phone: +972-73-751-4949